Student Living and Life Skills Manager Ms Yonna Cowan said the Student Services division offered free services to all UQ students, covering areas including
- learning advice;
- international student advice;
- disability support and advice;
- confidential counselling;
- transition support for new students;
- student leadership programs;
- accommodation, tenancy and life skills advice; and
- multi-faith chaplaincy.
“We recognise that university life is a time to develop resilience, independence and a range of skills, but we also understand that students might need help and support through this process,” Ms Cowan said.
UQ Graduate Nicole Garofano said she would have struggled to complete her Master of Development Practice degree without support from the Student Services team.
Ms Garofano, who started at UQ in 2012, said she had a reality check at a Student Services presentation in Orientation Week.
“I realised that my knowledge was going to require a ramping up to keep up with the demands of university submissions and the expectations of markers,” Ms Garofano said.
“Working my way through my program, I thankfully received some amazing advice from Student Services.
“Advice came in many forms, including a refresher on the terms of grammar, how to structure essays, and how to deal with exams, as well as the personal counsel provided by the caring counselling team.
“Perhaps you will reflect when you graduate, as I have, on the benefit of this great service available to all UQ students, while considering how valuable an investment a trip to 21D (Student Services) was from time to time as you journeyed through your UQ studies.”
Student Services offices are located at the St Lucia, Ipswich and Gatton campuses with staff also visiting the Herston campus, where they provide numerous, free services and programs.